What Chelsea Payment Protection covers

This easy to arrange, affordable mortgage payment protection insurance can provide you with a possible 365 days benefits if you fall victim to any of the everyday hazards* that can affect us all.

  • You are entitled to benefits after just 30 days of being unemployed or unable to work due to an accident or sickness (although payments are then made 30 days in arrears)
  • For unemployment cover, benefit is paid for up to 365 days
  • For accident/sickness cover, benefits paid for up to 183 or 365 days
  • Hospitalisation cover is automatically included with accident and sickness policies, and you'll be eligible for benefits after just seven days in hospital
  • You can ask for additional cover for your other mortgage related outgoings (maximum total benefit available is £3,000 higher cover may be allowed at the insurers' discretion), such as an endowment policy or insurance premiums

Where more than one person pays the mortgage, we can provide joint cover proportionately to suit your circumstances (eg 50% each, 30%/70%, 60%/40%).

* accident, sickness, hospitalisation or unemployment



Inclusive features
Chelsea Payment Protection insurance also includes a number of other features. These include access to a physiotherapy rehabilitation service and an accelerated treatment service (at the insurers discretion) that could help you return to work quickly and safely. Not only that … the policy gives you access to valuable support from Jobcare Services. You’ll have access to employment advice such as writing or improving your CV, guidance on a career change or developing your interview skills. This service is available even if you are not making a claim. Any of your immediate family living at your address can use this service. Please see our separate Chelsea Payment Protection leaflet (PDF 78KB)for further details.

Jobcare is an independent and confidential telephone based service providing:

  • guidance on switching your skills to a new job or career
  • advice with preparing a CV
  • help with interview techniques.

Important notes
The information on these web pages is an overview of the cover and service that is available. There are certain conditions and exclusions that apply. A copy of the full policy wording is available on request or by clicking the link below. We will explain the main exclusions to you when you telephone us with your application. However, it is important that you read all of the policy information we send you at the start of your policy. If you are not happy with the cover available, you will have 30 days to return all the documents and receive a full refund. The policy can be cancelled at anytime.

A copy of the full policy wording is available as a downloadable PDF file. Please download the information using the link below:

Full policy wording (PDF 344KB)

Use of your information
Chelsea Building Society will pass information about you, including information relating to any claims you make, to Legal & General Insurance Ltd. Information about you and your policy may also be passed to the Financial Services Authority and Jobcare Services Ltd (in the event that you make an unemployment claim).

Information about you may be obtained from other insurers to check the information you provide when taking out the policy or making a claim, and may be given to other insurers for the same purpose. If you make a claim, any information that you provide to Chelsea or Legal & General may be put on a register of claims held by a fraud prevention agency, which other insurers use to prevent fraudulent claims. You have the right of access to the information held about you by Chelsea or Legal & General and any fraud prevention agency that they or we use, and we will supply their names and addresses on request. You can write to us at the address below or call us on 0845 603 4897.

Insurance team
Chelsea Building Society
Thirlestaine Hall
Thirlestaine Road
Cheltenham
Gloucestershire. GL53 7AL


Calls may be recorded and/or monitored. Lines are open 9am-8pm, Monday to Thursday, 9am-5pm Friday and 9am-12 noon on Saturdays.